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@i-once-was-bump wrote:

What is wrong with Fastway?

 

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Here you go bump :-

 

https://community.ebay.com.au/t5/Selling/Problems-with-Fastway-Couriers/td-p/9/page/32

I have read the 10 years of posts in that link and if you take out the griping between members there are not a lot of complaints over 10 years.
I did enjoy the read.

 

You must be a shareholder in Fastway Couriers?

If you are the seller and making a claim after eBay/PayPal has refunded the buyer for the loss, they will only pay you the wholesale value of the item, not the sold value of the goods.

I would be more inclined to send a $5000 item using TNT or Toll not Australia Post and definitely not 'LostWay'.

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@bikeden wrote:
If you are the seller and making a claim after eBay/PayPal has refunded the buyer for the loss, they will only pay you the wholesale value of the item, not the sold value of the goods.

I would be more inclined to send a $5000 item using TNT or Toll not Australia Post and definitely not 'LostWay'.

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LOL at TOLL i would not use them for anything they have been hacked 3 times alone this year and have had to shut their systems down.   Not the best mob of secuity for their systems

Point taken. Our suppliers use TOLL and delivery times are still acceptable, provided you can find where they are/were/will be ! I think they have now perfected their back up paper system faster than fixing their IT system !

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@bikeden wrote:
If you are the seller and making a claim after eBay/PayPal has refunded the buyer for the loss, they will only pay you the wholesale value of the item, not the sold value of the goods.

I would be more inclined to send a $5000 item using TNT or Toll not Australia Post and definitely not 'LostWay'.

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2 weeks ago Mr Tippy bought an item coming out of Melbourne. We are in central NSW. I nearly puked when he got a tracking number for Aramax (Fastway). He bought on the Friday, it arrived 9am on the Monday. I thought just coming from Melbourne would have been an issue in itself.

 

My previous experiences with them have also been good. Items coming from a medical supply company in Qld (on eBay), arrived overnight. I am acutely aware that I am in the minority though.