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@tassaddlery wrote:

Tracking details Australia Post tracking #****9701008320900 17 Aug 2020 10:36am Delivered MERRIJIG,
VIC 17 Aug 2020 7:50am Onboard for delivery MANSFIELD,
VIC 13 Aug 2020 11:45am Item processed at facility SUNSHINE WEST,
VIC 10 Aug 2020 1:38pm Received by Australia Post HOBART, TAS

 

I see that both buyer has been refunded for both items through eBay.
As buyer provided a valid evidence from shipping company that item was not delivered,
the case has been closed in their favour.
eBay covers the buyer in such cases under eBay Money Back Guarantee and the refund is charged to
seller's account as you are the sender of the item.
As the items were incorrectly delivered this needs to be resolved with your post-office.

 

I am afraid, we won't be able to assist you further in this matter.

 

ME: Where is evidence Australia post delivered to wrong Address Tracking states Delivered?

 

The evidence is with eBay, and we won't be able to share it with you for security and privacy reasons.

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Have you tried to contact the buyer???   If not gave that a try before doing anything.   If you can get them in writting stating the above it will come in handy for where i would head this next.    My next port of call would be pay pal under seller protection if the buyer paid via pay pal as they only need proof of item sent.    IF that fails then go AUSPOST