I can go one better, sold a generator $192 and sent the item. Customer had wrong phone number so courier could not deliver. They started a " item not received " on Monday 26th Oct. Contacted the couriers and was informed that they could not contact the customer and for them to contact them to arrange delivery. Generator was delivered on 28 Oct THEN on 31st Oct we get an email saying that they had found in the customers favor and deducted $192 from our account. When we contacted them on Monday their responce was that because we had not used one of THEIR preferred couriers we would have to get the money from the customer. Seller be aware of ebay's tactics Not happy.

I also sent a pin for a tractor which went to a pub where the post office in the back room and only opens for 3 1/2 days. Nothing electronic there to say it was collected and ebay gave his money back also.

Contact Aust Post via Messenger (fast response this way) and ask for confirmation of delivery and request a photo of the safe drop if this was used.

ebay need to change this bs that the seller needs to ask the buyer to pay after a dispute is closed if the item is eventually delivered, it's just a cop out on eBays part. You will probably find 90% won't respond or pay. So called Seller protection needs to be changed to allow for the confirmation of delivery, particulary if the delivery is late and is not the seller's fault when a dispute is raised for INR.  With all the COVID hoo har at the moment deliveries are taking so much longer.