https://www.ebay.com.au/sellercentre/conditions-gradingWhilst imho this
is a good idea, I’m not sure how this will work, particularly with Item
not as described disputes.Whilst a seller lists an item with the
specific “excellent condition”, a buyer m...
Over the last couple of months I had a buyer contact me regarding an
item, asking if I would relist, item relisted. This happened quite a few
times but the buyer didn’t purchase the item. I hadn’t relisted in the
last few weeks as my mum was in palli...
Hi all,has anyone else had issues with photos uploading and order being
rearranged? I have my photos in my files set up as to the order I want
them in, but I’ve noticed lately when I upload them, they are all
completely out of the order I uploaded. A...
I accepted a return. Paid the return postage via eBay’s suggestion to
use their return postage, which I didn’t realise was through Hubbed,
thought it was Aust Post (yes my fault for not reading up on ebay return
postage, but all I got was a tracking ...
I find eBay tracking is slow to update. I generally send my buyers a
quick note to let them know there item is on its way but suggest using
auspost.com.au to get accurate, up to date tracking details.
Consumer Law (Australian Consumer Law):If the seller is a business
seller (not a private individual), the Australian Consumer Law (ACL)
provides certain guarantees for goods and services, including that they
are of acceptable quality, fit for purpose...
If I buyer wishes to pick up an item, they need to go through eBay’s
checkout and select pick up option. They can either pay then through
checkout, or pay cash on pick up. As long as the buyer uses checkout
they will receive an email with a QR code o...
This may not work, but you have nothing to lose. Try and appeal the
decision. Explain to eBay that you provided a return postage label and
since the buyer had been refunded is now refusing to return the item.
Use the eBay help chat and request a call...
I recently had a customer who opened a Not as Described” dispute. In the
comment she stated clearly not my fault, she didn’t like the way the
darts on the bust area on the dress fit her. Because she opened a not as
described dispute, I had no option ...
