@benja_bor wrote:I'm sure I wasn't the only listing taken down but the idea that Ebay CS are trying to say I'm not allowed to sell my phone holders even though they said the only 'counterfeiting' (which I don't believe I even breached the counterfeiting policy) is due to the keywords Pop and Socket being in the listing name and I said that I will relist it without those words and basically wasn't threatened I would risk having my account banned for relisting my items. So here I am stuck with hundreds of dollars worth of stock that I've been extorted into not being able to list them. A friend believes that it's just luck that my listing and other listings were picked on and others haven't been spotted. He's had listings where his were taken down (Selling Vapes) whilst others were selling exactly the same thing and only his was taken down telling him that it was basically against policy to sell vapes though there were 100's of other listings selling vapes with 1000's of sales. I would like to believe that I was the target of having my listing reported by another seller but I feel like theres more to it whether it's being a more established seller account, whether I am actually breaching a policy in a way that another seller is not.
Would I be in my rights to argue with ebay to get my account back if my account was banned for selling my items if I don't use the keywords that apparently breach their policy? There's just so many questions I wish I had the answers to that I don't get when speaking to CS. It took an hour to get an answer as to what I breached and from then on that just kept telling me not to relist my item at all and eventually closed the chat on me.
If eBay believe that an item is counterfeit (and I use those particular words both pointedly and ironically), then their policy re: counterfeit items applies. That means it's the item itself that is causing the problem, not the keywords, so any interation of the listing can attract problems. I once listed a dress that included "Audrey Hepburn" in the title, as it was styled like the classic black dress in Breakfast At Tiffanys. The listing was nuked within hours (rightfully), but it was a keyword issue not an item issue, so I was able to immediately relist as long as I didn't have the offending words in the title.
It sounds like eBay think the item itself is trying to pass off as a genuine branded item, and in their counterfeit policy, they cover things like listing it as a generic item and just not showing any of the badging or labeling of the item.
That kind of claim is generally only able to be made by a VeRO registered member (that is, an official representative of the company claiming copyright breach). If there's nothing about the item or the title that appears to puport them as PopSocket brand, then someone has clearly overstepped the bounds for some reason - it's a shame eBay don't give sellers the right of reply (counterclaim) like every other site out there with a program or system that allows copyright / trademark holders to file such notices. 
It used to be that if you contacted the VeRO member, and either did not get a reply, or obtained confirmation your items were legit / not in breach of any of their IP, eBay would allow the listing to go back up, but I'm not sure if that is the case, still.
