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@curraone wrote:

EDit:   not offensive language policy -  but maybe use Feedback should only be related to the transaction.

 

the buyer commenting on the movie itself - rather than the transaction - should qualify.    In truth there was no transaction as the buyer cancelled.

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I think that is a good point. The feedback was about the movie, not the transaction itself

I think it would be worthwhile the seller getting onto ebay chat and aiming for removal of the feedback on 2 counts, the language and the fact it wasn't related to the transaction. The language wasn't all that bad though so I think the irrelevancy would be a big factor towards removal.

It is a pity the seller responded to the neg feedback as the neg comment itself speaks volumes and tells the story. A numpty buyer and a very rude one at that. Pity seller didn't take it to an unpaid item strike but that can be a risk too in that a buyer might pay under duress and cause trouble later to get money back, as we have read of happening to some sellers in the past.

Seller here tried to do the right thing but needs to persist with ebay to have the neg removed as it is totally unfair. Some days I wish I had the ebay job to help decide these things, it would be gone in a heartbeat and buyer sent a warning to stay relevant with feedback.