I know a lot of people have issues with Fastway and I can understand why. All my experiences have been 100% positive. I can't fault them. When they say they are going to be here, they are here. Mostly overnight deliveries, but sometimes 2 days. Given I am in a rural area, I can't complain. 

The issue with review sites is, people tend to seek them out when they are angry about an item or service. Once upon a time, people would leave good and bad reviews, but these days, if you have a good experience, you don't tend to go to review sites to boast about it. You don't have the need to. Therefore, treat review sites with caution. They are very much swayed to the negative these days.