@deanosaurus_chenzwrote:
Oh ok, thanks. Yes, we had our details listed until recently. But we do have B&M stores, so I'd love to see any documentation that says we can still list our phone number and/or address...
Until recently, the actual rules were:
Anyone can have an email address in a listing; if it was a link it need to open an email client
Any account registered as a business account can have a phone number in a listing (store level was irrelevant).
eBay changed the rules, though, and now no one is able to display or exchange contact information, unless a sale has taken place.
Well, no one except stores that are able to negotiate independent contracts with eBay (as in, they would effectively have a different user agreement), like Myer, Good Guys etc I'd say these sellers are treated differently because they're not someone who opened a standard account on ebay and just started selling, eBay would have courted them, negotiated special rates and offers, and provided features they can access that aren't available to standard membership accounts (like logos in search results and other functional or cosmetic 'bonuses'). I dare say part of the reason that they allow contact details is because it's no secret the sellers have established stores and can be contacted outside of eBay, so denying contact information would be pretty futile. I'm not saying it's fair or anything like that, as they have many advantages over everyone else that ultimately hurts the site (IMO).
