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@tzuwo-66 wrote:

Of course it's gross. But none the less, it is what I felt after I've been told I'm at the wrong after listing out my sequence of events multiple times previously.

 

I still don't understand why I'm at the wrong for sending a reminder and telling buyer he can still open another PayPal if he want the item. Perhaps this is the mentality I should have if I want to sell anything on eBay? If buyer have any sense of transaction cancellation. Oblige?

 

Edit: Just saw your second reply. Yes I agree there. Make sense. Thanks for that.

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No one is saying you were wrong - or at the very least, I'm not - what I'm saying is that the buyer's response could have been predicted.

Perhaps it just comes from experience, but the second a buyer indicates in any way, shape or form they want out of a transaction, as long as the order hasn't been sent, I let them out, for my own sake. If they change their mind later, if they really were experiencing problems that get resolved etc, they can always come back and say "I'm ready to buy now".

Sure, sometimes it grates, especially if I think they're lying to me about the reason why, but by and large their reason (eg "I was hacked, my toddler was playing with my phone, I had a heart attack and I'm currently in the hospital undergoing chemotherapy, the neighbours cat was chasing a mouse and jumped through my window and landed on my keyboard while I was browsing eBay"....whatever),  is irrelevant, only the desired outcome is what's relevant. 

I'm not saying these things so you can apply them to your current situation, though, I'm saying these things so you can apply them if it ever happens again.