@wide-world-of-stamps wrote:


Our thought is that those eBay has said have tracking that isn't "valid" for the postage service is those that were sold with the postage option of untracked letters, but we've covered the extra cost to send them tracked.



I think you're right - the * in the main part of the email leads to a statement that says:

 

"Valid tracking is based on trackable services in your postage policies."

 

i.e. eBay is assuming that if the service selected doesn't including tracking, any tracking that is uploaded is not "valid", lol.