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@carolinebennett wrote:

Thats what I was told by the ebay 'help' person....so very confusing. 

I'll stop whining and keep on keeping on, but IS there a way to get out of this kind of thing (in the future) or is it just par for the course?

Caroline

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It's not par for the course at all if you follow the correct process otherwise you may as well sell for free.

That CS rep advised you what to do due to the fact you didn't follow the rules correctly.

It can be a bit daunting when things like this happen that's why there is in place seller protection if followed correctly.