@novo2020 wrote:

What I deduced as my best course of action was to email RBA. I did this after lengthy phone conversation with them. They have an email address for sending concerns  and I was given a direct staff member contact to send email to during phone convo.
ACCC being the department that acts on what they hear from RBA.
ACCC also consider action according to the trends of concerns they hear via phone contact, so i spoke with them also.


Worth noting the RBA took an interest in payment services competition on eBay in 2008, when the ACCC began looking into it following eBay's plan to mandate PayPal for most transactions. Not sure what's allowed in this forum re linking to third-party websites so I'll refrain from that, but the RBA's submission is easy to find: "Reserve Bank" "eBay and PayPal". Even though managed payments only directly applies to sellers, the first 2 out of the 3 issues they raised remain relevant.

For those not familiar with what happened afterwards, have a look for "ACCC welcomes changes to eBay payment policies".

It didn't fully address the competition issue, though. While the ACCC left open the possibility of looking into it further, it said they were basically done for now, having come to that agreement. It left eBay free to heavily advantage PayPal in various ways, so alternatives like Paymate never stood a chance in practice. That's probably where the ACCC should have taken another look as they'd foreshadowed.

There's another opportunity with this latest change, if enough people take the time to invite them.

Thank you for the input, and referencing.

I remember when eBay instigated the required PayPal policy , and also that is was soon recinded.

There seems to be a reasonable amount of sentiment against the MP scheme so perhaps if that's directed toward RBA and ACCC as you say, in so drawing their attention to the situation, the scrutiny I personally think it deserves may just come about.