@lm-entertainment wrote:Honestly digi, when I see you post on these forums I admire the way you're able to keep your cool and reply to people in the nicest possible of ways. It makes me feel more human to know you have seething moments too haha.
If I give that impression, it would only be because I've pretty much trained myself to respond to most things with (mostly) detached objectivity, just through writing (and rewriting) responses to common things over and over again through the years, both for myself and others, but there's still a few things that will trigger a more visceral response - so I still have to do the walk away, have a coffee, etc thing a bit, otherwise my replies can contain a fair amount of sarcasm, even if very subtle, since it's usually my go-to gut response to things that tick me off 😳
Half the time it's actually been a matter of rewriting the sarcastic remark in a more palatable way 🤣 (eg anyone who complains about something that was outlined in the listing gets a subtle reminder it was in the listing, but instead of asking if I should have reached through the screen and slapped them with the description, I'll ask if they would be willing to help me improve the listing, and any suggestions for how to best convey that the item is (or isn't) X would be greatly appreciated (still subtle sarcasm behind that, but very successful at getting people to realise the mistake was theirs, without putting them on the defensive, and if they ever do have a practical suggestion [hasn't happened yet, lol], win / win).
In other words, I often tend to ask fairly innocuous questions that try to lead to a very specific point I want to make, but they were crafted over a bit of time. If I don't have any of those honed replies at hand for a reply, then this is the default lol
Once the storm passes, though, I usually just go with what's better for me (quick and simple resolution that means the least amount of work or further thought on it for me 🤣 - like right now I had someone open an INAD return request on an item long past the timeframe for the MBG. This meant I had the option to just decline it, (they are also well past the time to leave FB) I've stewed on it for a bit, fairly annoyed but also thinking about all the what-ifs if I take X action, but in the end I just did the thing that meant I didn't have to do anything else or think about it again, lol.
Stormy, but ultimately lazily pragmatic - not sure how good of a combo that is. 🙃
