No photo ID

nixta11
Community Member

So with the new managed payments, you need a valid form of photo ID. I do not have a valid passport or drivers license. I only have a passport that’s expired, student ID Or my birth certificate. 
I told the person who was trying to assist me on chat and all they had to say was “renew your passport or get a drivers license” both of which take a fairly long time to do in australia and takes $$$. 
so what happens from here? I can’t find a number to call or anyone to help me. I have money that is available to be withdrawn But isn’t due to this. 

You need to get an 18+ Card ifrom the DMV in whichever state you live

That is not accepted.

davodinkem
Community Member

im try using my 18+ card tonight but it says only drivers license and passport to apply

says there was a problem and to try again later? wow

What state do you live in?

I do not know who is telling you that you can't use a Proof of Age card becuase in most states you can AFAIK.

 

When entering the number make sure it is the 'PC Number' on the card as it is exactly like the format of a DL

number.

 

NSW_Photo_Card.png

As an example this is the NSW 18+ card

this is the card I uploaded to them just the front minus my numbers for a bit of privacy. and they rejected it?!?! it was done in QLD

It is the numbers they need for verification - load the id with no blockouts - they can be trused to keep the information safe, millions of sellers have provided id this way.

 

In South Australia, if you have had a SA Drivers License at any time prior, DMV will use that number, or if not, they will assign a Number for you,  number for example  K5281  is put on your Proof of Age Card.  This is a Legal Government issued Card with the Coat of Arms for your State that you are living in.   l should know,l have one.  ( from an old timer).