Of course, any company will have the odd bad feedback from time to time. However,  in Aramex's case they average at least five a day - hardly a drop in the ocean.

It's all about percentages - and of the three packages sent via Aramex to me in recent weeks from eBay purchases, one took nine days to deliver after sitting in a processing depot for three days straight, and the other two mentioned above have been 11 days in transit, both spending their seventh straight day in a processing centre.

Am I just an unlucky sod? I think not.