Hi everyone!
I'm having a bit of a dilemma with purchasing a shipping label through ebay.
The buyer has chosen a Click & Collect ParcelPoint address for delivery. I didn't even realise I was signed up for it. Anyway, whether I choose Sendle or Australia Post for postage I keep getting an error messaging stating "Something went wrong and we were not able to generate the label". My return address is my home address and every other field looks good. So don't know why the error message keeps coming up.

I've contacted Ebay CS via their online chat and they couldn't help me. Best they could do was escalate it to their technical team with no ETA. I've also gone directly to Sendle's website to print a label there but their Click & Collect are only at Big W or Woolworth stores which is not what the buyer's Click & Collect store is. Then I went to Auspost website but because I don't sell very much I have to print labels through MyPost. Problem is they have their own Parcel Collect centres and not ParcelPoint.

So what do I do? Wait till Ebay sort their "technical" issue out and let the buyer know there will be delays?
This sucks!

Mind you Ebay has also sent me an email reminding me I need to post the item within 3 business days. I've now opted out of Click & Collect but it's too late for this buyer