It has to be more than just one or two low DSRs, I actually got 5 but had an email from ebay saying it was obvious this was contrary to my usual standard so they were not removing my TRS.

They were all from the same person who thought they could decide there own postage cost for 5 items that they wanted sent express and were not happy when I said only Platinum Express or Express parcel! Did they honestly think I was going to send nearly $100 worth of items in an ordinary express satchel with no seller protection?????