This person bought second-hand shoes from me, and I also chose not to accept returns. But eBay eventually forced me to return the product, but I did not receive the return and was deducted from the payment. The reason is just that he thinks it is uncomfortable. I sell personal second-hand items on eBay. I am not a shoe store and I do not provide free try-on!

When a buyer initiates a return, eBay’s suggestion to me is to contact the buyer instead of giving the seller any place to communicate with eBay. Buyers do not need to provide any evidence to get a full refund according to the inconsistency with the description of the goods. Is this fair? I don't think so.

Even more exaggerated is that when I did not receive a return, eBay issued a refund. Two months passed and I did not receive anything. So I think this is a scam set up by eBay to please buyers.

When I contacted eBay customer service, the advice they gave me was to check on my own.

This also explains why many people hate eBay and choose Gumtree. eBay collects money from sellers, but it does not protect sellers, and even fairness cannot be achieved.

Please take a warning.