I haven't started a thread in the eBay forums for about 14 or 15 years... so here goes nothing!

As a regular seller of 21+ years, I have never encountered a situation such as this... so I'm seeking opinions from others

I sold an item almost 2 days ago. Please bear in mind that I have 1 business day handling. The buyer selected and paid for Sendle, but they have a PO Box as their delivery address.

Within about 30 seconds of payment, I sent a message asking for their delivery address. For whatever reason, said message was ignored.

12 hours later, I sent another message explaining that they had chosen and paid for Sendle, and said service requires a street address (as stated in the listing). For whatever reason they ignored my message again.

This evening, I have sent a third message requesting their delivery address, and copied the text to their mobile phone number. Yet I am still to receive a response.

I think it's utter garbage that my shipping times are about to take a hit because someone (for whatever reason) refuses to provide their delivery address.

What is really mind boggling is.... who on Earth pays for something and then flat out refuses to receive it??? I'm gobsmacked.

I really don't know what more I can do. Any suggestions would be appreciated.