Bogus payment disputed

jco72
Community Member

Hi.  Has anyone recently had an alleged claim made by a recent buy with the description that the buyer does not recognise the transaction? And then after contating the buyer, they say they know nothing about the claim and never made a claim?  I've been both the seller with a claim made from a buyer who didn't do it, and the supposed buyer aking a claim I never did.  eBay are unwilling to help wth either despite my buyer giving feedback for receivg the item/