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@lezned-toycollector wrote:

Seriously?? You want to attack the messenger for passing on correct information??? You are kidding, right?

 

Seriously?? Has the messenger passed on the correct information - pertaining to the actual dispute - not kidding -right??

 

I made a factual statement which is 100% relevant to the thread, and addressed the OP's issue perfectly.

 

Did it??

 

The policy clearly states that a buyer is not permitted to open an INR case when the tracking shows the item as delivered. That's a fact - whether you like it or not. That's exactly what the question was about... and it has never been about sending an empty envelope.

 

Have you really thought about the OP?? - and given correct advice??

 

So get off your high horse, and stop insinuating that the OP is dishonest, and that they would send an empty envelope just to avoid an INR claim.

 

This is rude. No-one insinuated the OP in any way to be dishonest - it is a FACT - this does happen though.

 

The facts here (as provided by the OP) are that they sent an item, it was received, the tracking supports the fact that delivery was made, the buyer breached the abusive buyer policy by opening an INR claim. All of that is fact.

 

The facts are - the OP lodged a parcel - it was logged as being 1.8 kg - the buyer has admitted to receiving 492 grams - now it is possible there is a claim with Aust post given that information - as between posting & delivery - what happened??

 

Also the ' advice ' given perhaps should have been - the case opened really doesn't apply as - something was delivered - but a NAD - not as described - more to the point.

 

The OP - has proof of postage - the buyer is disputing that which wasn't received?? - this should be put before eBay in the dispute.

 

At no stage did the OP say they sent an empty envelope. The mere mention of sending an empty envelope is totally irrelevant to this discussion, and rather insulting to the OP

 

I have never posted anything on these boards while irritated... I've never snapped at anyone... and I've certainly never mentioned any bees, on any level. Don't you have anything better to do, other than passing false judgement on me??

 

LOL - possibly a selfie is not a good idea as an Avi.

 

I apologise for getting your nose out of joint by posting nothing but fact with zero emotion involved.

 

Having read and understood the OP - the buyer abuse is irrelevant - they've opened the wrong case - they could be dishonest - they could be stating the box was really empty - which??

 

I hope you have a safe and prosperous holiday season... or do you not approve of that fact as well??

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And as you brought up the holiday season - enjoy.