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@lezned-toycollector wrote:

 

 

Tracking is for the sender's benefit - not the receiver's.

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If that were true, no buyer would ever send a message that asks for a tracking number, in cases where none were provided. There would be no point in My Post accounts for buyers, and no options for them like redirection and holds. No way for them to contact the delivery service themselves and say "what's going on here?" etc, which is always faster than asking the seller to do it. 

Most buyers do think what you have outlined - "I don't need to pay for an upgrade to tracking".....until they want to do something that requires a tracking number, which usually doesn't occur until after they've defaulted to lowest price / postage costs. 

Others just assume tracking is default on all orders, no matter how much postage costs, and then are surprised when they get told it was sent untracked (I encountered this more on my website than I have on selling platforms, though - when the default option there was untracked, I'd get messages such as "what's the tracking number?" because the idea of buying from an online business and the order not having tracking had just never occurred to them, and my shipping was $3 lol, with it made clear it was an untracked service.

BTW, I had a lot of buyers upgrade to tracking when I offered untracked, too (wasn't very common here on ebay, though, more on my website and the other E site) - I assure you they weren't thinking about me when they did that, though, just like they don't think about me when they choose express.