For me, its something I bought, and my history says, item had been shipped a few days ago, then delivered, I opted for delivery to a click and collect.

Click and collect place says no, item has not arrived.

Ebay history says a generic location, not my opted click and collect, and the gall "left in hamstead gardens in a safe place"...

Item is small worth, not worth doing an item not received, but leave a neutral.

From the senders pov, it would have shown, that I got the item, but nearly 2.5 weeks, Au sender to me Au buyer, still nothing... so call it as lost/stolen.

Ebay is making money, somehow from lost items, or maybe who knows how they get our details.

Just today, I got the "your item has been sent, here is the tracking..." and I didn't click it on my phone either.

Ebay sms messages should, I think they had the Ebab/ebay name, but my phone showed sms sender as 04xx xxx xxx.