Thank you! Yes, it is very disturbing and I am sorry you also had a bad experience. I fully agree with your assertion that material things do not just 'disappear' and stated as much to the AP rep on Monday. It is too easy a cop out for AP to claim this and deflects responsibility on them to both look into it and take disciplinary action. Even if something is damaged as I say in theory and in AP's own communication to me, it should be noted on their system and images taken of the damage before destroying. However, I have received broken bottles where the outer box is obviously wet and damaged and I have picked them up from the PO. So I guess if they are not destroyed, they 'should' still be handed over. 

Exactly, it should be noted how many parcels have 'gone missing' from each driver. The reason I believe that it must be a driver is that I cannot see any other way that a parcel is 'lost' because as AP quote (and as your neighbor confirms) each PO has cameras and once it arrives at a depot, they also have numerous cameras. I am going to keep pushing this because I hate injustice. The worst for me is that some of my items are very rare and cannot be replaced, to think that someone has them and is either drinking them with coke, or selling them for $200 when they are worth much more actually hurts. Another thing that is annoying is that one of the items was sold on a rival site to eBay and it is a fairly new account and I had only listed a handful of items there, since October I have had around 8 sales and now 2 of those have disappeared due to AP which may mean suspension of that account. 

Thanks again for your input.