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on 05-05-2022 09:19 AM
Thanks Tom,
Unfortunately due to the nature of the items I send my parcels MUST be sent with Signature on delivery. On the issue of theft I disagree, as mentioned last October I sent 4 parcels on the same day which all 'disappeared' and were never seen again, never scanned again, and never arrived to the buyers. AP paid out the compensation of over $4k which they would not do if there was any way they could get out of doing so. AP knew that no scans for all 4 parcels and nothing showing up after 30 days was unusual to say the least. All of my customers thankfully were very understanding and I had communication with them all through the process, not one of them said they had returned the parcel or missed a delivery.
Then last week same again with 2/4 of my parcels lodged. There is no way that the labels would come off as they are fully taped over with strong and thick sticky tape. To me when clusters happen and AP admit there have been no 'critical incidents' reported on their system, things have obviously disappeared and things as another poster said, generally do not just vanish in to thin air.
Thanks again!