Calculated Express Post showing same price as Standard?

035skye
Community Member

on ‎23-10-2022 06:57 PM

Hey guys~ Encountered a weird bug today. Listed an item, postage should be $25 Standard, $32 Express with AusPost calculated postage. In editing, it is showing correctly but when listed, the listing shows both Standard and Express as being $25. Got my partner to check on his account, shows the same, including in checkout. Checked my old listings, some are showing correctly, some are not. I know they were correct beforehand. You can check my listings to see what I mean. Timing of the new UI would seem to correlate. Anyone else having this issue? 

twyngwyn
Community Member

on ‎23-10-2022 07:00 PM

I'm seeing standard postage only....

0 Helpful

eol-products
Community Member

on ‎23-10-2022 07:54 PM

I would delete express as I cannot see how you could fix it as it shows correctly while revising.

0 Helpful

cosmintas
Community Member

on ‎23-10-2022 08:48 PM

Doing the same for me as well. Showing $27.05 for all ebay postage labels. Grrr!!

Hoping it's just a bug that will disappear by tomorrow.

035skye
Community Member
In response to cosmintas

on ‎23-10-2022 09:18 PM

Glad it's not just me. Probably will fix itself but who knows when

minimikimusic
Community Member

on ‎23-10-2022 09:53 PM

Same, happening for me as well and it's been like this for 24 hours now. I'll have to purchase postage from aus post mybusiness website instead.

hills-lighting
Community Member

on ‎23-10-2022 11:06 PM

Same happening for me. When purchasing Ebay/Auspost labels - standard and express are showing the same price. Possibly why it's displaying that way in your listing too. Great time to save money if you're sending large parcels by express, as you can send express for the standard price! All satchels prices are $27.05 though. Glad to hear it's not just me. I have sent an email to aupriority@ebay.com about it and would suggest all here do the same so ebay can't pretend there isn't a problem

earthdreamer
Community Member
In response to minimikimusic

on ‎24-10-2022 05:30 AM

Now Monday morning, and still no fix.


Am starting to stress out about it, as my buyer addresses are non-standard and difficult to transpose to AP labels. Also have a parcel going to a US freight forwarder today, will take me ages to fill in the details. Ugh.

lilies*and*roses
Community Member

on ‎24-10-2022 11:49 AM

Yes, I spoke to online help about it yesterday who confirmed it was a bug (annoyingly for me I was on autopilot and purchased the first small satchel label before I realised - then had to go void). She was hopeful it might be fixed by today but 24 hours on, still nothing. Hugely frustrating and a pain to have to transpose it all to My Post Business!

aquarius1001
Community Member

on ‎24-10-2022 06:41 PM

I'm glad I have discovered that al lt of people are experiencing the same issue! I thought i was going mad! $27.05 for a small flat rate parcel - just as well I looked before I clicked the print postage button! I hope it's fixed soon!