It is'nt impossible, easy in fact

eBay Help is at the top of every page

They are not 24/7 however

However, it IS pointless since the cs staff read from a script, tell every person who contacts them the same thing

Nobody is going to look at it

It has'nt been escalated to tech

It won't be ironed out in 24-48 hours

This read is about the changes that were made in April 2021

Not to do with the 'new' issues you are are talking about