Look... this is occupying altogether too much valuable time... yours, others... mine..

(Incidentally, I understand ebay's system of contact between buyers and sellers. I communicated thru ebay's platform 'Contact the Seller'  & copied the message, in a separate msg just to be sure everyone was 'in the loop' I cannot imagine who, how, why my message was deleted. I can only say that is what ebay said to me in their message!)

Originally in contacting this forum, I just wanted feedback on why there was no avenue to comment on ebay... (.com.au or .com or .uk... they are all the same company... just separated to make life more 'challenging' for members is all... AND no doubt to benefit the company tax wise.) 

I had asked a fairly reasonable question. Why there was no avenue to comment on ebay itself... They're happy enough to pass on feedback to their members but are entirely unwilling to listen to comment about their own systems.

To be more succinct about this matter

I sent a message via ebay's messaging system to a seller from who I had purchased an expensive electronic item noting that after 10 days the item had not arrived with me.

In my message, I asked the seller to confirm the shipping address and provide a tracking number.

The seller replied supplying the information.

I contacted the postal company to inquire... 2 days later I received a reply for said company explaining that the procedures for delivery had not been followed, the parcel could not be located and now they, the postal company was accepting responsibility for the loss.

They provided a detailed explanation complete with ref # & suggested that I communicate with the seller to advise of the situation. Additionally I was encouraged to get the seller to contact the postal company and make arrangements with said company to arrange resolution.

I wrote a detailed message, via ebay's messaging system, explaining the situation and asking for them to contact said company as a matter of urgency. (After all... it was a $1000+ unit)

I 'Cc'd' ebay at the same time... and did what was then required.... waited for a reply.....

5 days passed without any communication for anyone.

I then contacted ebay to inquire as to the disposition of my issue.

It was then... and only then, did ebay inform me that they had 'restricted' my communications to the seller due, in their words, that they were of the opinion that I was fraudulently attempting to circumvent ebay's selling policy. I was, quite brusquely informed of ebay's policy's regarding communications, and notified that my email message had been deleted from their system.

Equally bluntly ebay informed me that if I still had an issue with an INR, mayhap I should contact the seller............ Sheesh!!! Are you kidding me!!!

And now we're here..!!

I apologize if my adding emphasis to some words in some of my messages here has 'harshed some peoples buzz' but getting the 'brush off' from ebay has done far more than that to me!!

Again, this matter, in this forum has gone way beyond what I had originally intended.

My apologies