@billy4569 wrote:

Ebay are a disgusting mob of theives. I recently had my payment put on hold for no reason. I have been buying and selling for years with a perfect record and 350 happy customers who all left positive feedback. This is the first time this has happened and I suspect Ebay are not happy enough with the ridiculous fees, they want to rort their customers. Disgusting underhanded behaviour and I will never use them again.


They're not a mob of thieves but for sure, they could make things a bit more watertight for new sellers.

 

As others have said, there is a hold on funds for a month when any 'occasional' seller sells something. That's a security measure. You should understand the need for that, because if a seller took off with the funds, it is ebay that has to stump up because it gives buyers a money back guarantee if things go wrong-which means if they don't receive the item or if the item is faulty in some way. 

All ebay is doing is making sure that if there is a problem, the refund comes from the seller's coffers, not theirs. Buyers have 30 days to make a claim after their item arrives. The new seller has a 30 day hold on funds. Coincidence? I think not.

 

A 30 day hold isn't a problem but what is, is that if you aren't signed up to managed funds, you'll never see your money, it will be in limbo. Unfortunately, you can list on ebay without being signed up, which in my opinion should not be possible, but you can, so you need to check you are properly signed up, so you can eventually get your money.

 

Doesn't matter how many happy customers you have had in the past. On a different account, my sister & I had well over 2000 sales but we stopped selling years ago so we would go through the same hold on funds as any new member.

 

If you are just an occasional 'home' seller, I really think ebay would prefer, in lots of ways, for you to go on gumtree or marketplace. It seems to be pushing more for small business sellers.