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on 16-08-2012 10:22 AM
I am very concerned about the changes to the trs program moreso than the fee changes which can somewhat be covered by changes to pricing of items.
Is express post going to have paypal cover for sellers if we are to be forced into offering it?
What about country sellers who may not have a post office nearby? They may have near perfect feedback and dsr's, but if they physically can only post once or twice a week, are they really going to be punished with lower search rankings, just because of where they live?
Similarly with the express post option, what if you are not in an express zone?
What about disabled sellers, who may only post once a week but otherwise offer impecable service to their customers, are they going to have to employ some-one just to post for them to keep thier search ranking high?
30 day return policy? So a buyer can buy a nice dress and expensive jewelery for a special night out, and then afterwards claim some sort of excuse and want to return?
What is ebay going to do for sellers who have items returned that have obviously been worn or used, is the seller going to be somehow forced to prove that? Or refund and then have to resell at a loss as a used item?
The changes to the trs program seem to be aimed at metropolitan business sellers, who can post daily, have huge stock levels and who can wear a large amount of returns. There are country folk who offer excellent service and run successful businesses as well, who will be severely penalised by these changes. I find it appalling that some trs will lose that status, simply because of geographical location.
Today might be the day that I get mistaken for some-one important - Hyacinth Bucket