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on 06-01-2013 11:34 AM
As a store holder, it can be quiet frustrating having all these watches and not been able to communicate with them.
An example of what I mean;
I have on average 50++ watches, as it's Ebay’s rules and regulations that they cannot disclose the customers (watchers) Ebay user ID so I’m unable to ask the customer (watcher), if they need any assistance.
I would like to treat my customers (watches), like a customer walking into my shop and they start browsing (watching) and I ask them if they need any help. On some occasions they are just happy to browse but in other instances they are more than happy to accept your help. In the end the customer is happy as they received the service that they deserve along with their item(s) and the shop is happy as they received a sale.
My point is I would very much like to assist my customers (watches), however Ebay makes this quiet difficult.
Just wondering if there are any fellow store holders that share the same frustration.
Your comments, would be greatly appreciated.
Thank you 🙂