The seller agreed to $565 including shipping, he made the offer of $565 and I accepted. I invoiced him at a total of $565 with $0 postage (there was no "free postage" option when invoicing). The seller was not able to accept the invoice as there was an error saying it cant be $0 for postage...
So I did another invoice, this time gave a $65 discount (meaning the total was now $500 for the item), and added $65 in the postage box. The invoice total was $565 again which looked normal and as expected. I was only paid $500, and the ebay payment shows a $565 order, with $0 postage and a $65 discount which makes no sense, as I have the original invoice showing $65 put on it for postage.
Ebay have since told me that the buyer only paid $500, even though the invoice to them shows $565 total.
Ebay had then told me to cancel the order and relist at $500 with $65 shipping, however when I cancel the order, it wants me to refund it as if I was paid $565, even though I was only paid $500...
I do not understand how ebay can ask me to REFUND more then what I was paid for in the first place...
I acknowledge it would of been better to have sold it orignally at 500 with 65 postage, but either way, it was invoiced at 565, I was paid 500, and now they want me to refund 565...
I am still waiting for them to call me back after having spent an hour in chats getting nowhere.
