Ebay Is Stuck In A Loop

horiz-8179
Community Member

I've just joined Ebay and have recently sold my first item. So far so good. Problem is, Ebay  keeps asking me to update my bank details.

The sale apparently went through  but a few days later I got a msg from Ebay saying I needed to update my bank details (a/c no. and BSB. I did, and then I got a msg saying the funds would be in my bank a/c within a couple of days. This has happened 3-4 times since last month and a few days ago  I received another email saying 11/1 would be the last day I'd be able to claim the money. I'm hoping this is just part of the whole silly loop that seems to be going on.

Ebay "help" has been totally UNhelpful. None of the questions addressed the issue I have and when I typed my msg into "contact", it just spat back a link to the help page, which had nothing of value for me, as noted.