Payment on hold.

muncter
Community Member

on ‎16-01-2024 11:47 AM

Buyer has confirmed he collected the goods but the funds are still on hold. How do I get eBay to release the funds?

0 Helpful

twyngwyn
Community Member

on ‎16-01-2024 11:52 AM

You are a new seller and need to be signed up to Managed Payments....are you?

0 Helpful

sugar249
Community Member

on ‎16-01-2024 11:55 AM

wait the new seller 30 days,  than they will happily send you some $'s.

 

Oh but only if you are verified.

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sandypebbles
Community Member

on ‎16-01-2024 12:01 PM

By agreeing what you agreed to when you ticked you had 'read and understood'

 

Meaning you wait the 30 days , why do you believe the funds should be released early?

 

Did you use the QR code when the buyer picked up the item?

 

The buyer has'nt left you feedback yet

 

You saying the buyer said won't cut it with eBay 

 

Did you do everything required for Managed Payments, and be verified before you sold?

jwhiteman24
Community Member

on ‎29-06-2024 11:11 AM

What is it with this stupid system? I am not a new seller and the buyer didn't get a QR code and the payment is still on hold after pickup.

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sandypebbles
Community Member
In response to jwhiteman24

on ‎29-06-2024 11:16 AM

Yes, you are a new seller in eBay's eyes

 

Your last feedback as a seller is 'more than a year ago'

 

It does not matter how long you have been a member

 

Or how many items you sold before

 

Just like my funds would be on hold if I went back to selling on my seller account now, which I have had since 2005

 

Stupid aside, you agreed to it when listing

 

Why did the buyer not have a QR code?

 

How do you intend to prove they picked it up?

 

Plus they have not left feedback

jwhiteman24
Community Member

on ‎29-06-2024 11:29 AM - last edited on ‎29-06-2024 12:41 PM by Moderator

How do I intend to prove they have picked the item up? 

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jwhiteman24
Community Member

on ‎29-06-2024 11:31 AM

"Yes, you are a new seller in eBay's eyes"

 

Show me where that is documented. You just made that up.

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sandypebbles
Community Member
In response to jwhiteman24

‎29-06-2024 11:35 AM - edited ‎29-06-2024 11:36 AM

Not my issue if you do not like factual responses and do not know basic policies 

 

The link to the information on that policy was already posted on one of the other threads you posted the same complaint on in any case

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sandypebbles
Community Member

on ‎29-06-2024 12:03 PM

You have zero clue

 

You have links numerous times from numerous members, so how do you work out 'I made it up' 

 

Abusive spam will not get your funds released 

 

A message from the buyer proves nothing . If the buyer should happen to open a dispute, you have zero proof 

 

Throwing tantrums because you do not like facts says far more about the person you are than anything else