@mitten_kitten wrote:
I just looked at mine. I'm a very low volume seller so mine is for 12 months. I have 172 transactions and 5 defects. They have me at a 2.91 defect rate. 5 is closer to 8% of 172, so I'm very confused as to where their number comes from.
This is an 8 year old thread, maybe start a new one.
Biut with that defect rate you need to pick up your game.
