This will be my last post to this thread. I just wanted to offer my update to other sellers also getting caught by scammers on eBay that this is another avenue to take if eBay will not respond directly to your enquiries (a highly likely outcome).

If enough people take this action who knows what will happen. Maybe eBay starts getting flagged as a suspicious company by financial insitutions, maybe when if it actually affects them they’ll actually take this feedback on board and handle complaints properly like any consumer facing organisation should.

Personally, I just don’t want anybody else to go through what I had to. It’s a horrible experience.

Agreed it is not a nice experience, never is.

The problem is that  ebay is the one out of pocket.

The buyer has the goods and their money back

You have your sales funds.

Far easier to fight the buyer than ebay.

If your lucky ebay might let it slide, but don't count on it.

I agree....but where is the accountability? This is a totally c r a p scenario

Personally, I would never go through it. Because I would use the tools eBay give me, rather than ignoring return requests and them claiming you were hard done by.

You might have eventually been refunded, but you are liable under eBay's T&Cs, the ones you agreed to, to resolve issues through eBay. Which you didn't.

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@davewil1964 wrote:

Personally, I would never go through it. Because I would use the tools eBay give me, rather than ignoring return requests and them claiming you were hard done by.

 

You might have eventually been refunded, but you are liable under eBay's T&Cs, the ones you agreed to, to resolve issues through eBay. Which you didn't.

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exactly, the process is their, it is sad that the bank caved in.