Question from USA bidder - any thoughts welcome

I got this message from a USA bidder this morning. I am not sure I understand what has happened - perhaps someone can explain it to me (and then I can try and explain it to her.)

 

"I'm sorry if this is going to sound like sour grapes but I'm just starting to detest Ebay. I am in the US, I studied money conversions, set my bid and waited. The item was to time out VERY late so I set my alarm. I watched as the auction ended. I took a screenshot as my trust for Ebay has waned. The image says You're the high bidder. It also stated time left is ZERO. I closed my eyes and went to sleep thinking of course I had won, right? Nope...this morning I awoke to I had been outbid. ....... But there is no other way to feel about this keep happening except there is something very unfair I would love to understand. Thanks for listening. Sincerely,

siddieswans_1-1717981994993.png

 

As you can see when her screen shot shows time left as "Ended" there are only 2 bids shown, and she is top bidder at $100. These are the bids shown on the listing, including eBay generated proxy bids. 4 bids, 3 bidders.

 

Oz2 Feedback score (3180) AU $211.30 9 Jun 2024 at 16:14:54 AEST Australia

 

USA Feedback score (232) AU $208.80 9 Jun 2024 at 14:21:26 AEST 42071

 

This is an automatic bid (proxy bid) placed by eBay on behalf of the bidder.USA Feedback score (232)

AU $153.50 9 Jun 2024 at 14:21:26 AEST 42071


Oz1 Feedback score (222) AU $151.00 9 Jun 2024 at 16:14:46 AEST Australia


This is an automatic bid (proxy bid) placed by eBay on behalf of the bidder USA Feedback score (232)

AU $100.00 9 Jun 2024 at 14:21:26 AEST 42071


Oz1 Feedback score (222) AU $99.00 5 Jun 2024 at 13:38:36 AEST Australia

 

So actually her screen shot does not show the bids generated in (literally) the last minute of bidding; the bid of $151.00 from Oz1 at 16:14:46 that created a proxy bid for her of AU $153.50; and then the bid from Oz2 at 16:14:54 which outbid her top bid of $208.80.  All I can think of is that there is some sort of time lag between USA and Oz eBay which could account for the fact  that while there were actually 4 bids and 3 bidders, when USA showed time Ended it had only registered 2 bids and 2 bidders. She thinks this is an eBay conspiracy, while I think it is some sort of a basic flaw. In any case, if this is a normal occurrence it won't help her in future with last-minute bidding from an International eBay site.  Any thoughts welcome.