Thanks to all who contributed. Of course I don't know this bidder, but she has been a member since 1999 so I imagine she does know how eBay auctions work. I got the impression from her message that she was genuinely puzzled about how the screen shot could show time ENDED while her bid was in the lead, when she did not turn out to be the winner. Again I got the impression that the bid she left was her maximum bid - she was watching the item not necessarily to bid again but because "But there is no other way to feel about this keep happening except there is something very unfair I would love to understand."

This  sounds like it has happened to her before and maybe she has fallen foul of the link that twyngwyn supplied about technical problems with last minute bids. Also others supplied useful information about the inability of devices to show last second bids in real time. With my limited tech knowledge it was news to me that the time left would be handled by a different set of code to the bids received. It seems clear as others have said that if she had MANUALLY refreshed her screen AFTER taking the screen shot it would have showed those last minute bids.  There is a long technical discussion of lag time between bids arriving at eBay and being displayed at your device https://community.ebay.com/t5/Ask-a-Mentor/Max-bid-not-refreshing/qaq-p/27575543 which I will also sent to her. I will also mention that until the screen shows you as the WINNER you have not won.

I will send her the bids as shown on my computer which should allay her fears that eBay had some sort of vendetta against her. Also I will suggest that she consider using Gixen as a back up (if she had previously run into those technical problems already mentioned). I KNOW that having bid the maximum we should walk away and not think about the auction result again, but I am guilty of watching the countdown clock while not intending to bid further (on other auction house sites.)  Thanks again for your time.