@springyzone wrote:

 

If blueriverrain felt the need to reply at all to the feedback, all she would need to say is Sorry it happened, it was an honest mistake and as soon as she became aware of it, she issued a full refund.


Not sure how you can claim a smelly , stained item listed as New is an honest mistake.  Surely you would notice it when taking photo's, listing and when packing.  Honest !!!!!!!!!!!!!!!