@chae_053023 wrote:

I did say that, i said it is probably connected to another console and he isnt trying.


 At this stage you should just tell the buyer to open an item not as described  case. Accept the return & refund the buyer. 

 

Btw... nowhere in your description did you state you "don't do refunds"... not that it matters as there is no such thing as "no refunds" on eBay.