If the buyer selected "pick up" with one of your items, and you ignored that or weren't aware of it due to inexperience, @donavonf, the issue has nothing to do with a scam. You have done the wrong thing in not proceeding with a pick-up ... unless I've misunderstood, and what you mean is that the buyer had no intention of picking up, but simply selected "pick up" to save on their paying the postage cost while intending that you post the item/s.

 

Which is correct?

 

  • Buyer decided to pick up, or
  • Buyer decided to use the pick-up option fraudulently, to manoeuvre you into paying for the postage while they avoided their obligation to pay for postage.

 

Before I add anything, I think we would need to have this point cleared up.

 

 

 

 

 

Also - are you fully signed up to Managed Payments? If you're not a regular seller, you may not have followed the changes that came into effect on 2nd November 2021 (and eBay members were notified about the forthcoming changes on 18 June 2020), regarding Managed Payments, and the updated requirements to a) verify your bank account by either login credentials or the microdeposit method, and b) verify your ID by providing photo ID (passport or driver licence are the most easily accepted; reportedly there are difficulties in trying to use other forms of photo ID).

 

If you haven't been fully signed up and verified for MP, no funds will be disbursed to you. See this link: https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792