This is the member to member forum

eBay staff only rarely read here, so if you want a 'prompt' eBay response, you will need to actually contact eBay

Other members cannot see anything from the order number

If it is regarding your funds being on hold, they will be as you are a new seller and the 30 day hold on funds you agreed to when you listed really do apply

Assuming you signed up for Managed Payments and were verified to sell before doing so