I really hate sellers who get so snarky. There's no need for it.
By all means, ask buyers to contact you first if there is a problem as the seller would like a chance to rectify things, but #3 where he says not to bother stating you didn't get what you ordered is just plain rude. Don't care if it is filmed, it could still be a mistake.
And if he is sending most items in untracked envelopes (as he claims), how dare he say buyers are liars if they claim not to have received it.
The most absurd bit though is ordering no messages outside of business hours and if people don't obey, their messages won't be read. What does it matter what time a buyer sends a message? He could just have stated they are only open business hours.
Some sellers are so rude they just don't deserve a person's business. Maybe you should write to him and tell him his messages should be more politely worded.
