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28-06-2025 02:58 PM - edited 28-06-2025 03:00 PM
There would have been a very good reason for closing the buyer's account.
Possibly a scammer ?
If the order's been cancelled, the buyer would be refunded.
BUT, was the item expensive, like your current listing ?
Did the buyer really pay or 'pretend' to pay ?
Was the payment showing in your seller hub ?
Possible stolen credit card payment ?
And as an aside, you haven't sold for a long time so eBay will see you as a new seller
Are you registered to sell and signed up for managed payments ?