Ebay has been implementing a lot of dodgy policies lately. My favourite is that when a buyer opens a return (for any reason), those funds are placed on hold. Then, once the item arrives back to the seller and the seller goes to issue the refund, instead of the funds on hold being released back to the buyer, the seller is forced to add a payment method (card etc) to pay for the funds to go the buyer. This is just ridiculous. It should be that the funds that were placed on hold are released to the buyer. It effectively creates a cash flow issue causing the seller to be out of pocket for double the sale amount for a while.