When I’m looking for answers to problems I encounter, those with helpful information that’s relevant to the problem are not going to get the heave-ho from me.

Even the most highly qualified specialist speaking gobbledegook may not be helpful (or even right), but I hope will get my appreciation for taking the time and trouble in trying to help. But I won’t be following the gobbledegook instructions.

But it’s tremendous that we have these boards, so that all of us with various opinions and backgrounds can weigh in. If someone’s giving out wrong advice, it’s sure to be jumped on and corrected, usually with a link to the relevant Help page, or with an exemplar from relevant experience if that contradicts the Help pages.

One of the best examples is how ridiculous the Report a Seller function is. Scammers are as unchecked as a mouse plague, in spite of the eBay blah-blah-blah about sellers who make eBay less safe. Small sellers are at the mercy of rigidly-imposed rules which large-scale scammers routinely flout, and which AI makes possible (in my opinion) to continue to flout without consequence. If there’s one thing I could fix on eBay, that would be it. I think it’s the worst aspect of eBay 2026.