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on 08-02-2013 01:37 PM
Make it an automatic thing that after a certain amount of time if they have not ticked "Item Received" or "Item Not Received" then they will get emails asking them to do so. Not hard to set up and it would then allow the seller to follow up on any dispute before Ebay needed to be contacted thus less work for ebay and more communication and hopefully better resolutions between Buyer and Seller.
How would you enforce it?
All of the people some of the time
But you can't please all of the people all of the time.
Ebay Member since 2001
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on 08-02-2013 01:39 PM
Maybe just Post them with tracking .
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on 08-02-2013 01:41 PM
Make it an automatic thing that after a certain amount of time if they have not ticked "Item Received" or "Item Not Received" then they will get emails asking them to do so. Not hard to set up and it would then allow the seller to follow up on any dispute before Ebay needed to be contacted thus less work for ebay and more communication and hopefully better resolutions between Buyer and Seller.
by Law if the buyer has an item they paid for it is no longer the property of the seller...what would the dispute be ?
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on 08-02-2013 01:44 PM
Not hard to set up and it would then allow the seller to follow up on any dispute before Ebay needed to be contacted thus less work for ebay and more communication and hopefully better resolutions between Buyer and Seller.
???? Why should eBay needed to be contacted? If item is not received, then the buyer needs to contact seller, and if the seller does not refund or replace, then PP claim is opened. There is NO work for eBay.
Voltaire: “Those Who Can Make You Believe Absurdities, Can Make You Commit Atrocities” .
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on 08-02-2013 01:46 PM
As an automatic thing it would not be forced but if the Buyer was too busy or just too lazy to click a button at least the Seller would then be aware and would have a legitimate reason to contact the Buyer and make sure everything is OK, As it stands if one of my Buyers doesn't leave FB I have no way of knowing if they received it etc.
How can eBay force buyers to come back to mark as received after they've got their items?
eBay send members feedback reminders regularly but it doesn't make all members leave feedbacks.
I think it's a good idea if all members do it but I can't see how it's possible foe eBay to force all to do so.
All of the people some of the time
But you can't please all of the people all of the time.
Ebay Member since 2001
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on 08-02-2013 01:48 PM
Oh I thought you meant open a dispute for something like failure to let previous owner (aka seller) know that you have possession of your item.That idea seemed bizarrre.
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on 08-02-2013 01:50 PM
Bright byte , Most buyers would let the seller know if they hadn't received their item...even if they wouldn't ever bother to leave feedback.They (the buyer) usually want what they paid for.
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on 08-02-2013 01:50 PM
I think the suggestion that sending by trackable postage method is very sensible. You could then check tracking events and in most cases find an event that it was delivered or about to be delivered.
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on 08-02-2013 01:54 PM
Maybe just Post them with tracking .
That was my immediate thought lol.
Why do people want to complicate things?
If a buyer hasn't contacted me one way or another I just leave feedback on about day 55 to 59 (if I can be bothered) and archive the item.
It says in this book I am reading that by 2065 80% of women will be overweight.
See what a trendsetter I am?
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on 08-02-2013 01:56 PM
Exactly, but how do you know the Buyer has the Item unless (in my scenario) they click the button.
by Law if the buyer has an item they paid for it is no longer the property of the seller...what would the dispute be ?
And I do send items with tracking but as we have all seen sometimes that does not mean the buyer has received it. However we are getting of the point. This is not about forcing anybody to do anything (Ebay would never do that :^O ) it just about providing another tool for Buyer and Seller to use to make the whole process more transparent and easier for all.
All of the people some of the time
But you can't please all of the people all of the time.
Ebay Member since 2001