Hi has anyone else experienced issues with trying to use Gallery Plus.

When I have tried to use it I get the following error message pop up:

You can not submit your listing due to the following problems

Use of the Gallery Plus feature is restricted to sellers who have an established selling history and meet eBay’s seller performance standards. These are minimum eligibility guidelines and do not constitute automatic qualification for Gallery Plus feature. For more information please review eBay’s seller performance standards page and your seller dashboard.

I have good ratings and my seller performance is good so I contacted the customer support and was told that I am not eligible because I am already a seller with good ratings and this feature is reserved for new sellers only.

"If you have good ratings you can't use this feature. If you have low ratings and a new seller that's the time you can use the feature. "

This does not fit with the error message or with other peoples listings. I would ideally like to use this useful feature.

I then sent an email to customer support asking for futher clarification and got this message back

"I have check on your account and found that there is a gallery featured plus, The things here is that featured have already been removed so you can no longer avail for the gallery featured option."

I would really appreciate some real answers

can anyone help?

please?