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on ‎24-08-2012 10:06 AM
Just follow the guide lines on this and it will let you block those scammers and get your fees back, 😄
If an ID with good feedback wins your auction then asks you to post to Nigeria,it means the Nigerian Scammer has hijacked another member's account to place bids.
If this happens, you can report it through Account Security Live Help:
http://contact.ebay.com.au/ws/eBayISAPI.dll?ShowCUPortal&guest=1
and / or the webform :
Go to buyer and then report a member,
Account Security > Unauthorised Account Activity > Report another user’s ID as stolen
http://pages.ebay.com.au/help/contact_us/_base/index_selection.html
When an account is reported as stolen, eBay generally remove the listing,email you and refund your listing fee although you may need to request a final value fee.
Check your Account > Seller Account ( top of page ) in your My eBay.
If the final value fee has not been refunded ,you can request it through
Live Help General Support:
http://contact.ebay.com.au/ws/eBayISAPI.dll?ShowCUPortal
Go to Buying
Or by email:
Selling and managing your item > Fraud and Transaction Problems >
Getting a final value fee credit when buyer doesn't pay
http://pages.ebay.com.au/help/contact_us/_base/index_selection.html
If a newly registered ( 0 feedback )Nigerian Scammer wins your auction,report it through Live Help:
http://contact.ebay.com.au/ws/eBayISAPI.dll?ShowCUPortal&guest=1
Go to buying.
And / or the webform :
http://pages.ebay.com.au/help/contact_us/_base/index_selection.html
When the member ID is NARU (not a registered user) you can file an Unpaid Item Dispute through your Account > Resolution Centre (top of page) in your my eBay using the reason "buyer is no longer registered".
Your final value fees will be refunded to you immediately.
Put these buyer blocks in place. Go to:
My eBay > Account > Site Preferences > Postage preferences > Show >
Exclude postage locations from your listings from your listings > Edit .......and Select the countries you don’t post to.
Tick … Apply to all current live listings
Click …Apply
And
My eBay > Account > Site Preferences > Buyer Requirements > Show >
Edit .......and tick:
1. Buyers in locations to which I don't post
2. Block buyers who haven't gone through phone verification…
3. Only apply this block to buyers who have a feedback score of 5 or lower(Having a Paypal Account and / or Credit Card details on file overrides this block)
Tick all other blocks of your choice.
Tick …Apply above settings to active and future listings.
Click …Submit
Do not use a BIN (Buy It Now) option when relisting your item.
Beware of spoof/phishing emails you may receive .
Do not open them and do not click on any links.
As a precaution , run all your spyware, keylogging and virus protectionand change your passwords,(something which should be done on a regular basis anyway)
.