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on 29-03-2013 11:59 AM
nonny_muss, spent another almost two hours being buck passed between 'customer service' officers the other night.
All to no avail.
Am being deafened by the silence on their end.
Was advised to change all passwords - Paypal included, and create a new email address. (Another 11/4 hours of my life wasted.)
The onus to rectify the problem appears to be all on my shoulders,with very little on their part.
There has been only a vague reference as to what the activity by the third party was,
( protecting their privacy I suppose - pity about mine ) - Paypal is untouched.
The checkout details in the listing, as far as I can make out, is an IT issue.
What I find staggering is, an outsider can get into the system, yet they themselves are unable to access and remove the information once the auction has started. Boggles my mind.
Maybe they should employ the hackers - just a thought.
Sitting here holding my breath waiting for resolution.
Sorry for your troubles but 'm cracking up at it all :^O
It surprises me that Ebay hasn't yet used its stock standard BS line on you about protecting privacy.
Of course that only genuinely respects Ebays own :_|